CT500

The next generation of transport, featuring AI-powered adaptive balance and smart path correction. This 500kg capacity robot offers autonomous stability and stair transitions, maximizing confidence in high-pressure environments.

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Main Features:
  • 500kg Extreme Load Capacity: Designed to transport very heavy machinery, equipment, and large loads with a single operator.
  • Automated Stair Exit System: Automatically detects and transitions off stairs, removing one of the highest-risk parts of operation.
  • Real-Time Auto-Correction on Stairs: Continuously adjusts position and alignment to maintain stability and reduce operator input.
  • Advanced Crawler Track System: Maintains full contact with stairs for maximum traction, smooth movement, and superior load distribution.
  • High-Torque Drive System: Delivers powerful, consistent climbing performance under heavy load conditions.
  • Platform-Style Load Handling: Supports large, bulky, or irregular loads that cannot be managed with traditional hand truck designs.
  • Intelligent Control System: Assists with motion control and load management, improving precision and operator safety.
  • Maximum Stability & Safety Under Load: Designed to minimise risk and maximise control in demanding environments.

The XSTO CT500 represents a significant advancement in material handling technology, combining heavy-duty stair climbing capability with intelligent automation systems. Positioned beyond traditional tracked stair climbers, it introduces a new level of assisted operation, enabling a single operator to safely transport loads of up to 500kg across stairs, slopes, and uneven terrain with reduced manual input.

A standout feature of the CT500 is its automated top stair exit system. Unlike conventional stair climbers that require precise operator control to safely disengage from the final step, the CT500 automatically detects and transitions off stairs. This removes one of the most difficult and high-risk aspects of stair climbing, significantly improving both safety and ease of operation.

Equally important is the system’s real-time auto-correction during climbing. The CT500 continuously monitors its position and load balance, automatically adjusting its movement to maintain optimal alignment on the stairs. This ensures smooth, stable operation even when handling heavy, uneven, or high-value loads, while significantly reducing reliance on operator skill.

The machine utilises a continuous crawler track system that maintains full contact with the stair surface, delivering superior traction, load distribution, and control. Combined with its high-torque drive system, the CT500 can climb stairs at speeds of up to approximately 18 steps per minute while maintaining consistent performance under load.

Its platform-style design allows for the safe handling of large, bulky, or irregular items such as machinery, equipment, and heavy appliances. The intelligent control system assists with motion control and load management, reducing physical strain while improving precision and operational safety.

Compared to conventional heavy-duty tracked units, the CT500 reduces operator workload and increases consistency of performance, making it particularly valuable in high-risk or high-frequency applications.

The CT500 is a premium, next-generation solution for businesses requiring maximum capability in stair climbing and heavy load transport. It is ideal for operations where safety, control, and efficiency are critical, and where reducing operator dependency is a key priority.

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SPECIFICATIONS

Our Product Specifications

Frame MaterialHeavy-duty steel / aluminium reinforced structureNet Weight102kg
Rated Load Capacity500 kgClimbing SpeedUp to 18 steps/min
Maximum Step Height210 mmMinimum Landing Size1500 mm x 1500 mm
Battery TypeLithium-ionDrive SystemHigh-power electric drive system
Range per ChargeUpstairs: 61~66 floors (800~864 steps) / Downstairs: 120~128 floors (1700~1800 steps)Charging Time4~6 hours
Overall Dimensions1170 x 614 x 1150~1640 mmLoading Plate Size630 mm x 560 mm
Motor TypeHigh-torque electric drive systemDrive SystemDual crawler tracks
Braking SystemIntegrated electronic + mechanical safety systemsControl SystemAI-assisted intelligent control (load balancing + motion control

Finance options are available

We understand that a StairClimber can be a significant upfront investment outlaid upfront.

We understand that a StairClimber can be a significant upfront investment outlaid upfront.
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TESTIMONIALS

Proven on the Job: What Our Customers Say

Discover firsthand experiences from satisfied customers who attest to the reliability, efficiency, and quality of our stairclimbing equipment products.

Custom Trolleys from the initial inquiry were keen to listen and understand our innovation need to resolve the safety, high labour and time consuming task of movement of high volumes of bed linen to multiple accommodation facilities while transiting up & down multiple levels of stairwells. This lead to on site discussions and reviews to understand the obstacles resulting in the timely production of trail equipment. Custom trolleys management again attended site to provide training on the equipment and after a few weeks of use attended site to engage our front-line staff to obtain there feedback which resulted in a number of design enhancements. The resulting equipment resulted in reducing safety risk and fatigue & reduced required labour hours. The outcome was introduced nationally across our Defence service contract. I do not hesitate in recommending Custom Trolleys to anyone looking for solutions to provide a safer and efficient service outcome.

We have an old stair climber that needed repairing or replacing, Custom Trolleys were great with helping us make a decision. In the end we decided to repair and add a new feature to our existing stair walker for the safety of our staff. As these repairs/upgrades were happening Custom Trolleys loaned us one so that our business could continue with normal operations, they then trained a staff member on how to use the new feature. I would highly recommend Custom Trolleys, I will definitely use them again.

Great service and product. Craig went out of this way to help us select the right powered stair walking trolley for our needs.

Throughout our purchase Craig was informative, prompt and understood our needs. The stairclimbing trolley itself seems quite robust and is easy to operate. This device isn’t cheap but I guess that’s what you pay for a quality item. Training provided was practical and well delivered. Recommended.

Great service by Custom Trollies when I lost a small part of my electric stair climber. I was out of action with the part missing. Craig found the part and express posted it to me here in Vic. Great job! Thank You!

We received amazing service from Craig on the purchase of our stair crawler, his knowledge on all products is second to none. The product is amazing and has exceeded our expectation. I can’t fault Custom Trolleys Australia in any area of sales or service. A highly professional and courteous company.

We purchased a stair climbing trolley last year, it has been a fantastic addition to our delivery service. We can do 90% of deliveries with 1 person halving our delivery costs. Highly recommended

The stair climber worked a treat and we now have our equipment in place! Thanks again for all your support getting here!